Shangs’ consulting process is based on the 4 “I”s of: Insight, Idea, Interaction, and Influence. These four concepts enable our consultants to develop audience-focused campaigns that are cutting-edge, creative and impactful. We start the process by understanding the client’s needs. Through research and situation analysis, we help our clients achieve market insights and identify communication problems. We then fashion ideas that are tailored to the client’s needs, combined with local market intelligence, to produce optimal interaction with the target audience. Connecting the last mile, we evaluate and measure our influence. We determine success based on our ability to raise awareness, change perceptions and create a behavioral reaction.
